Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we believe gambling should be fun and entertaining. It is never a way to earn money or solve financial problems. Treat any money you spend on gambling as the cost of entertainment, similar to going to the movies or dining out—money you can afford to lose.

If you find yourself gambling more than intended or relying on gambling for income, help is available.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over in Australia. We are committed to preventing underage gambling. If you are under 18, you must not use this service.

By accessing Fair Go Casino, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

If you recognize any of the following behaviours in yourself or someone you know, it may be time to seek support:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the extent of your gambling
• Neglecting family, work, school, or other responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Failed attempts to cut back or stop gambling
• Using gambling as a way to escape problems or relieve stress
• Gambling with money needed for essentials like rent or bills

Self-Help Tools & Responsible Gaming Features

Fair Go Casino provides tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account for a period you choose
• Session Time Limits: Set automatic logout reminders after extended play

To access these tools, log into your Fair Go Casino account or contact our customer support team.

Support Organizations in Australia

If you or someone you know needs help with problem gambling, support is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support services for Australians affected by gambling problems.
• Gamblers Anonymous Australia
  Support meetings and peer-to-peer assistance throughout Australia.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for emotional distress.

International Support (If Accessing from Overseas)

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and advice.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org

If You Need Help

Please reach out today. There is no shame in seeking support. Problem gambling is treatable, and help is confidential and accessible.

Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 (free, confidential, 24/7).

Remember: You are not alone, and recovery is possible with the right support.